Your Perfect Contact Center Solution
Omnichannel Call & Contact Center
We offer comprehensive and consolidate Contact Center solution that guarantees to provide the best platform which suits best for all types of call center. Our solution ensures that your contact centre efficiency improved with omni-channel support weather you need an on-premise or cloud-based solution.
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| CALL EXPERIENCE | OMNICHANNEL | SERVICE DESK |
|---|---|---|
| Maximizing the call channel: * Inbound, Outbound, Blending * Telemarketing * Teleshopping * Customer Service * Debt Collector |
Engagement of all the channel: * Calls * Webchat * API * Social Networks (Facebook & Twitter) |
Engagement of all the channel: * Incidence management system * Multichannel: web, e-mail, telephone, applications, tasks, mobile devices, telephone station * Post-sales * Help Desk * Ticket Management |
